Online Remote Call Center Representative Jobs Apply Now

By | April 13, 2022

Job Responsibilities : Call Center Representative

Salary : $19 an hour

Company : Level 5 Capital Partners

Location : Remote

What You’ll Do:

  • Frequently conduct outbound omnichannel outreach to warm leads to book appointments and offer membership packages.
  • Provide inbound customer support via phone text email and chat to help book appointments complete enrollments for memberships and answer customer service inquiries.
  • Work directly with the in-store team when applicable to ensure a seamless customer experience.
  • Provide concise quality customer service in a professional and courteous manner taking ownership of each interaction to see it to a successful conclusion
  • Utilize various CRM systems to manage appointments and client interactions
  • Maintains customer records by updating account information and documenting interactions in detail.
  • Participate in weekly one-on-one coaching and strategy sessions to improve internal processes.
  • Provide support to team members via chatroom when available.
  • Contributes to the team effort to drive results for each brand and provide support to team members via chatroom when available.
  • Work a flexible schedule subject to change including weekends nights and certain holidays.
  • Possible travel to visit franchise locations for brand-specific training.


  • Strong technical acuity to confidently perform basic troubleshooting independently and to learn how to navigate new software.
  • Detail oriented with the ability to multitask and be agile in a fast-paced environment.
  • Strong team player that is open to feedback
  • Excellent verbal and written communication skills: able to present complex ideas in an accessible and engaging way.
  • Excellent problem-solving skills.
  • A consistent internet connection (20mbps download 6mbps upload)
  • Availability to work a minimum of one weekend day per week
  • Must reside in South Carolina Georgia or Texas

Click Here : Apply Now