Job Responsibilities : Data Entry Operator II (Second Shift) – REMOTE!
Salary : $35000 per year
Company : Lockwood Hills Federal, LLC
Location : Remote US
At LDRM we streamline the review validation compliance and submission of virtually any government-specific system application. That enables our customers to achieve predictably lower costs greater information security leaner operations and more effective digital government. LDRM specializes in background investigation support records management business automation and optimization and administrative support.
LDRM is a joint venture between two companies DTSV and Lockwood Hills a subsidiary of Akima. If you would like more information regarding LDRM please go to: www.ldrmllc.com
Candidates will support the Kentucky Consular Center and may be called on to perform a variety of administrative and customer service-related duties.
This is a Work From Home – Teleworking position. You must be able to come into the office for approximately 4 – 6 weeks of training and occasionally for additional meetings and various contract requirements.
You must live within a 90 miles commuting radius of the work site.
Case Processing Support:
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Logging in petitions; creating and labeling case folders
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Researching cases
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Preparing and entering associated data in systems
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Maintaining the integrity of the files within process units and file storage
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Scanning documents and associating them to electronic case files
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Putting case files in document order
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Identifying reporting and obtaining missing documents for cases
Mail Room Support:
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Receiving sorting opening organizing date stamping as appropriate and delivering incoming mail and cases
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Operating letter insertion and postage equipment
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Identifying and sorting mail petitions and files
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Delivering routing sheets/file requests to the appropriate units
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Requesting/receiving files from other units and delivering them to the appropriate units
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Logging and delivering messages; logging petitions
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Weighing labeling; pulling and packing out-going case files
Communications Support:
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Logging and delivering messages; logging petitions
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Inputting call questions and/or email responses into tracking system; documenting every call/email
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Escalating calls to supervisors as required by procedures
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Resolving caller questions promptly and efficiently
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Communicating answers clearly and correctly from scripted call response plan
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Referencing answers from a computer while also rapidly typing notes into a system
Intermediate Computer Skills:
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Good interpersonal and professional communication skills
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Good attention to detail while working in a fast-paced environment
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Capable of working in a multi-task environment with rapidly changing priorities
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Very good command of the English Language; Spanish is a plus
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Demonstrate a professional work ethic
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Ability to pass a typing test of at least 40 WPM with no errors
Individuals will be required to complete a background security investigation prior to beginning employment.
Minimum Qualifications:
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One (1) to two (2) years of relevant administrative experience preferred
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Ability to pass a typing test of at least 35-40 WPM with no errors
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Experience in an office/clerical environment is desired
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Intermediate computer skills utilizing multiple monitors and active sessions
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Basic use of MS Office including Excel Word and Email
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Good Interpersonal and Professional Communication Skills
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Good attention to detail while working in a fast-paced environment
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Capable of working in a multi-task environment with rapidly changing priorities
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Very good command of the English Language; Spanish is a plus
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Demonstrate a professional work ethic
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Ability to pass a thorough criminal background check and credit history to obtain and maintain a government clearance
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You must be able to meet all health requirements including but not limited to current and future vaccination requirements for infectious diseases such as COVID-19.
Work Environment and Physical Demands:
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Lifting ability up to 25 lbs.
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Ability to perform work to include:
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Pushing/pulling
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Bending/standing/reaching/squatting/sitting
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Climbing ladders
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Visual acuity; hand and eye coordination
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General office and loading dock equipment
We are committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. If you have a physical and/or mental disability and are interested in applying for employment and need special accommodations to use our website to apply for a position please contact Recruiting Services at job-assist@akima.com or
571-353-7053. Reasonable accommodation requests are considered on a case-by-case basis.
: Evening Job
: US-KY-Williamsburg
: Lockwood Hills Federal LLC
: Office & Administrative Support
: No
: Public Trust
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