Nordstrom Remote Jobs Work from Home Online Applied Urgent Hiring

Responsibilities

• Handle inbound and outbound calls in a timely and efficient manner while following established credit procedures
• Solve problems quickly and create resolutions that bring in revenue on a regular basis
• Negotiate collect and resolve accounts using a consultative approach to encourage future card usage

Skills

• Ability to handle a high volume of calls with detail and accuracy while delivering an excellent customer experience
• Initiative and creativity to find solutions to complex problems
• Ability to work with integrity and respect confidentiality
• Excellent verbal and written communication skills
• First party collections experience (preferred)