Job Responsibilities : Account Services Collections Specialist – Work from Home
Salary : $16.50 – $28.00 an hour
Company : Nordstrom Card Services Inc
Location : Remote US
Responsibilities
- Handle inbound and outbound calls in a timely and efficient manner while following established credit procedures
- Solve problems quickly and create resolutions that bring in revenue on a regular basis
- Negotiate collect and resolve accounts using a consultative approach to encourage future card usage
Skills
- Ability to handle a high volume of calls with detail and accuracy while delivering an excellent customer experience
- Initiative and creativity to find solutions to complex problems
- Ability to work with integrity and respect confidentiality
- Excellent verbal and written communication skills
- First party collections experience (preferred)
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