Job Responsibilities : Card Support Specialist I
Salary : $16.50 – $18.50 an hour
Company : Knoxville TVA Employees Credit Union
Location : Knoxville, TN 37932
Educational requirements : High School
- Employer-paid health and dental insurance monthly premiums
- Accrual of paid Annual and Sick Leave
- Employer-matched 401k 50% match up to 6% of employee contributions
- Employer-paid Group Life Insurance and Long-Term Disability benefits
- Potential bonus up to 11% of average salary over the past year based on Credit Union-wide goals
- Paid Holidays and Paid Training
- Potential pay increases through additional training opportunities
- Opportunity to earn incentive pay
- The ability to help serve your local community through our mindset of People Helping People!
Assume responsibility for the efficient effective and accurate performance of Card Service Duties.
Work with members and staff regarding ATM/Debit/Credit Card issues work with FiServ FiServ EFT and Fiserv Managed Services card disputes exceptions and debit/credit card fraud.
Ensure Card Service functions are efficiently effectively and accurately performed in accordance with established policies standards and security procedures.
Cross sell Credit Union products and services at every opportunity.
Maintain good business relations with members. Courteously and promptly assist member needs.