Liveops Jobs as Learning Facilitation Specialist

By | April 13, 2022

Job Responsibilities : Learning Facilitation Specialist

Salary : $18 an hour

Company : Liveops Agent Services, LLC

Location : Scottsdale, AZ 85257 US

The Purpose of Your Role

  • Delivery of agent certification processes for a large virtual contractor population
  • Facilitate virtual classroom learning sessions in an environment where agents learn new skills and knowledge, collaborate with each other on best practices, and feel comfortable asking questions
  • Track agent performance and progress using LiveOps reporting tools and spreadsheets
  • Identify trends and recommend solutions for improving graduation rates
  • Agent-facing component of an interdependent virtual training team

The Qualifications We’re Looking For

  • Bachelor’s Degree or equivalent years of work experience required
  • 1-3 years’ experience delivering virtual curriculum
  • Experience in high-volume training of adult learners through blended learning
  • Proven ability to remain composed and positive in high-stress situations while on camera
  • Ability to lead and/or participate in a virtual session in a distraction-free environment
  • Ability to be on camera for multiple hours daily
  • Flexibility to be available for evening and weekend

The Competencies You Bring

Attention to Detail, Communications, Computer Literacy, Presentation Skills, & Stress Tolerance

The Value You Deliver

  • Display a high level of attention to detail
  • Effectively multi-task and handle impromptu changes in direction
  • Illustrate an innovative mindset and always look for ways to improve processes
  • Understanding of best practices for facilitating live online learning events
  • Ability and desire to build a community of independent agents in a virtual environment

Click Here : Apply Now