Live Chat Agent Jobs Remote | Customer Success Agent Online Jobs 2022

By | April 13, 2022

Job Responsibilities : Customer Success Agent

Salary : $14 per hour

Company : Elevent

Location : Remote

Your Responsibilities

  • Providing exceptional service and quick resolutions to our clients through our support channels such as: email live chat inbound and outbound phone calls
  • Troubleshooting event-related problems that arise
  • Advocating for our customers by voicing their feedback internally and sharing your insights to relevant teams as the subject matter expert
  • Event changes and payment issues ensuring that our clients experience a seamless planning and experience process
  • Helping recommend specific events to our clients that fit their wants needs and budget
  • Answering questions about events using internal tools to help Clients purchase
  • Triage and manage inbound requests to prioritize your time
  • Escalating and Coordinating with other teams internally as well as our hosts as necessary
  • Develop and monitor event reports to determine when interventions are required to ensure a seamless customer experiences

Click Here : Apply Now