Live Chat Agent Jobs | Customer Service Representative Jobs Online Applied 2022

By | April 13, 2022

Job Responsibilities : Customer Service Representative

Salary : $17 per hour

Company : Stericycle

Location : Remote US

Educational requirements : High School

Key Job Activities:

  • This position handles routine customer care interactions and telephone answering service calls and is adept at providing good telephone etiquette listening skills and empathy. Communication vehicles may include telephone e-mail chat video or other method.
  • Actively participate in Customer Experience Agent training as a new hire and ongoing for new clients.
  • Handles basic customer care/answering service/donor calls based on training guidelines and responds according to specific guidelines within a prepared script or template. Communication vehicles may include telephone e-mail chat video or other method.
  • May handle multiple client interactions be cross trained on different clients or in some instances be as-signed a dedicated client.
  • Contact Center accounts include data collection order processing appointment setting information re-laying and electronically connecting clients and their callers.
  • Must maintain key performance indicators and acceptable performance levels to support the assigned customer base. Must adhere to Stericycle company policies and code of conduct
  • Work from Home Agents must comply with the Work from Home Policy.
  • Maintains customer confidentiality as needed and required by HIPPA bi laws.
  • Perform other duties and responsibilities as assigned.


  • High School diploma or GED equivalent required.
  • Relevant Customer Service Experience preferred.
  • Computer literacy required. Good telephone etiquette skills such as listening and empathy necessary.
  • Minimum age of 18 years is required.
  • Must have the ability to work a flexible work schedule (including nights weekends and holidays).

Click Here : Apply Now