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By | April 13, 2022

Job Responsibilities : Business Analyst I

Salary : $18 per hour

Company : SYKES

Location : Remote US

Required qualifications, skills and experience

  • Delivers consistent, accurate reporting to all levels of the organization.
  • Optimizes data flow and creates automated data/reporting solutions.
  • Works closely with business owners and stakeholders to identify and analyze key business trends, identify gaps, define future requirements, develop business cases and make recommendations.
  • Demonstrates broad working knowledge of the department
  • Communicates with operational leaders on data and analytical information to help drive the business

Desired qualifications, skills and experience

  • Strong qualitative and quantitative financial analytical skills and demonstrated analytical proficiency
  • Knowledgeable in all call center and support systems.
  • Demonstrated understanding of forecasting / planning processes.
  • Experienced in manipulating large amounts of data for analytical projects.
  • Strong experience in Excel – ability to manipulate data using formulas
  • Experience with SQL and Power BI preferred.

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