Jobs Near Me | Automotive Mechanical Claims Representative Apply Now 2022

By | April 13, 2022

Job Responsibilities : Automotive Mechanical Claims Representative – Remote

Salary : $17 per hour

Company : Ally Financial

Location : Remote US

Responsibilities

  • Handle inbound calls and written correspondence from customers repair facilities and financial institutions to assist with policy administration and claim inquiries.
  • Efficiently engage repair facilities to acquire pertinent repair information to adjudicate vehicle service contract claims
  • Addressing inquires and collecting information using active listening and a probing approach
  • Validate information provided through research manuals database or contacts
  • Achieve total customer satisfaction in every interaction and making sure you are meeting or exceeding departmental objectives

The Skills

    • Strong mechanical knowledge or experience required. Direct experience within the automotive repair industry preferred.
    • Exceptional communication skills with the ability to negotiate effectively with repair facilities to acquire pertinent information.
    • Effective problem solving skills with the ability to objectively handle conflicting priorities.
    • Proficient using a computer along with reliable fast internet as well as a distraction free work environment.
    • HS diploma or equivalent required. Bachelor’s degree preferred.

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