Urgent Front Office Assistant Job For Freshers
Organization Name : Dubai Parks and Resorts
Post Name : Front Office Assistant
Employment Type : Full Time
Qualification : Any Graduate
Industry : Private
Work Hours : 8 Hours
Job Experience : Fresher
Salary : AED 4000 To AED 5000 Per Month
Location : Dubai, United Arab Emirates 00000
Dubai Parks and Resorts is the first integrated resort destination in the region. It’s the home of three world-class theme parks and one water park, as well as Riverland Dubai, the grand entrance plaza, and a Polynesian themed family resort.
Welcome to a world of exciting adventures; a place where you and your family can explore, learn and bond together. Lapita is a unique gateway to endless fun at Dubai Parks and Resorts, which is the home of three world-class theme parks and one water park, as well as Riverland Dubai.
All guests staying at Lapita Hotel & Resort will enjoy unlimited multi-park access for the duration of their stay, in addition to complimentary Q-fast to Motiongate and Bollywood. LEGOLAND® Dubai and LEGOLAND® Water Park are the ultimate destination in the Middle East for families with children from
LEGOLAND Dubai and LEGOLAND Water Park are hands-on experiences allowing families to take part in LEGO® themed adventures through interactive rides, water slides, models and building experiences. LEGOLAND® Water Park will be the only UAE water park designed specifically for kids aged 2-12 and their families.
At this unique water park, take on the Joker Soaker, build your very own LEGO® raft, go on a splash safari or slip and slide your way down one of our many attractions! Over 20 water slides and attractions designed specifically for kids aged 2-12 and their families to enjoy together!
We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities.
If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Front desk assistants, also known as receptionists, are usually the first point of contact for anyone calling or visiting a business.
They’re typically responsible for answering the phone, directing calls and greeting guests and may perform some administrative work, such as maintaining files or spreadsheets. While receptionists have become less common due to the automation of some office processes, they’re still in demand in some industries.
Perform all check-in and check-out tasks.
Manage online and phone reservations.
Inform customers about payment methods and verify their credit card data.
Register guests collecting necessary information (like contact details and exact dates of their stay).
Welcome guests upon their arrival and assign rooms.
Provide information about our hotel, available rooms, rates and amenities.
Respond to clients’ complaints in a timely and professional manner.
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs.
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests.
Upsell additional facilities and services, when appropriate.
Maintain updated records of bookings and payments.
Verbal communication skills.
Written communication skills.