Jobs in Paypal – Customer Service Representative Remote

By | August 25, 2022

Job Responsibilities : Customer Service Teammate

Salary : $15 per hour

Company : PayPal

Location : Remote US

Educational requirements : High School

Job Description Summary: ***This is a remote position where you can work from the comfort of your home. Must reside in Arizona*** As a Customer Services teammate within Account Protection & Financial Services your primary responsibilities will be assisting our customers and helping to resolve their inquiries. By using the latest in modern communication and technology tools you will be able to provide our customers with accurate answers to their questions in both a quick and helpful manner. As a frontline teammate you will be the primary point of contact for our customers – it is critical that you help provide them with predictable compassionate and timely resolution to their questions and inquiries while maintaining a positive and friendly attitude. A successful teammate within Customer Services demonstrates strong ownership and communication skills.

Job Description:

  • Empathy and Customer focus
    • Communicate with clarity
    • Genuinely care about helping customers to resolve their cases
    • Work independently while making sound business decisions for customers
    • Proactively recommend and educate the customer about features and benefits of PayPal products to improve their satisfaction and deepen their relationship with PayPal
  • Adaptability
    • Comfortable working with tools and technology such as Microsoft Office Google Chrome etc
    • Ability to multi-tasking – multiple systems screens active listening
  • Ethics Values and Integrity
    • Lead with respect honesty and accountability
    • Adhere to internal processes to maintain confidentiality and security on accounts and work within Internal Guidelines

Education:

  • High School Diploma or equivalent required

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