Job Responsibilities : Collections Representative
Salary : $35,000 – $45,000 a year
Company : Mia Share
Location : Remote US
We are a fast-growing well-funded startup looking for a highly motivated individual to be the eyes ears and face of Mia Share to our students from trade and technical schools located across the United States. Your primary role is to handle all communication with our students. This manifests itself in two ways:
Inbound communication: You will be the first person responding to emails calls texts chats and other methods of communication from our students. This may include application questions contract explanations technical questions and more.
Outbound communication: You will be the person reaching out to students on a daily basis for a multitude of reasons. Primarily it will be your role to follow SOPs in order to help delinquent students get back into compliance through student-friendly communication and processes.
Who you are:
- Belief in the mission.
- High level of grit and perseverance.
- Hard working self-accountable high motivation and good emotional awareness.
- An excellent communicator and relationship builder.
- History of setting extreme goals and exceeding targets.
- Energy and enthusiasm for customer service and collections.
- Experience in a team-oriented environment.
- Ability to be scrappy and resourceful.
- Bachelor’s degree required and experience with Slack Notion Hubspot Zendesk and other tech solutions is a plus.
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