Immediate Hire Remote Jobs | Technical Support Jobs 2022 for Beginners

By | April 13, 2022

Job Responsibilities : Business Tech Support Technician

Salary : $18 per hour

Company : MetroNet

Location : Remote US

Educational requirements : High School

What you will be doing:

  • Determine the scope of customer issues in an effective and professional manner
  • Effectively resolve customer issues timely
  • Properly document all customer interactions
  • Represent MetroNet professionally and ethically
  • Maintain a high level of customer satisfaction with focus on first call resolution
  • Provide ONT troubleshooting rebuilding and provisioning
  • Complete router troubleshooting and setups
  • Provide voice service troubleshooting and reset voicemail passwords
  • Educate customers on setting up their customer portal account

What You Need For This Position:

  • High School Diploma or GED
  • A+ Certification is Preferred
  • Experience in Service Specific Troubleshooting Methods
  • Responsible Self-Motivated Organized and a Quick Learner
  • Analytical/Logical Problem-Solving Skills
  • Patient – The Ability to Guide and Teach via the Phone
  • Adaptability to Change – Comfortable in a Rapidly Evolving Environment

Click Here : Apply Now