Human Resources Jobs Toronto

By | July 1, 2022

Job Responsibilities : Human Resources Advisor

Salary : $75,603–$94,494 a year

Company : Toronto Transit Commission

Location : Toronto, ON Ca


Requisition ID: 6079

Number of Vacancies: 1

Department: Human Resources (20000040) – HR Strategy And Client Services (30000068)

Salary Information: 75602.80 – 94494.40

Pay Scale Group: 8SA

Employment Type: Temporary up to September 30 2023

Weekly Hours: 35
Off Days: Saturday and Sunday
Shift: Day

Posted On: June 30 2022

Last Day to Apply: July 7 2022

Reports to: HR Client Services Manager

The Toronto Transit Commission (TTC) is North America’s third largest transit system and has been recognized as one of the top places to work in the GTA. Guided by a forward-thinking strategic plan the TTC’s vision is to be a transit system that makes Toronto proud. The TTC’s recruitment efforts are directly aligned to its mission of providing a reliable efficient and integrated bus streetcar and subway system that draws its high standards of customer care from our rich traditions of safety service and courtesy.

General Accountability

Contributes to the success of the TTC’s ‘people’ objectives by developing implementing and coordinating short and long term human resources (HR) solutions strategies plans and programs to support client business objectives. The role acts as first point of contact for HR matters within an assigned business unit or section of the TTC and builds relationships with the client management as a trusted advisor driver and facilitator of change. Provides business advisory services generalist advice consultative services and direct support to the client on a variety of HR management issues policies and processes to promote an effective one-contact approach to HR management practices.

Key Job Functions

  • Provide support and guidance to managers / supervisors through interpretation and implementation of corporate policies procedures and collective agreements ensuring compliance with applicable legislation and regulations.
  • Provide coaching and counselling to clients on areas such as staff career development performance management labour relations attendance management and workplace investigations.
  • Coordinate recruitment for assigned business unit(s) working with the Talent Management team to review short-listed candidates schedule and conduct interviews conduct reference checks etc.
  • Participate in aspects of labour relations in conjunction with the Employee Relations Consultant including Step1 and Step 2 grievances and CA interpretation and provide support in the administration of employee discipline as required.
  • Provide support in all aspects of attendance management working with managers to assess specific attendance issues identify potential problems and provide a solution/alternative write correspondence letters and participate in attendance meetings when necessary.
  • Partner with Occupational Health in providing support for employees on short-term and/or long-term leave Transitional Work Program or Occupational Injury to ensure the assigned unit’s management is aware of any accommodation requirements.
  • Consult with or coordinate services through the appropriate HR section of expertise in addressing/resolving client issues and priorities.
  • Conduct impartial workplace investigations in conjunction with client management to help resolve complaints within assigned unit and provide recommendations on best course of action to ensure consistency and compliance.
  • Identify training needs and develop ad-hoc or ongoing client specific training programs / roundtables to deliver to management and staff on key critical topics.
  • Assist in compiling relative HR metrics/data to identify areas for improvement within assigned unit(s).
  • Demonstrate ability to take on various strategic HR and special projects with TTC wide implications as required.
  • Demonstrate behaviours that support diversity inclusion and a respectful work and service environment that is free from discrimination and harassment. Help to remove barriers and accommodate employees and customers (within their area of responsibility) in accordance with TTC’s commitments and obligations under the Ontario Human Rights Code (OHRC) and Related Orders the Accessibility for Ontarians with Disabilities Act (AODA) and TTC’s policies.
  • Participates in the TTC Customer Service Ambassador Program.


  • Provide specialized consultation
  • Plan and organize activities / projects to meet section and organizational goals
  • Use office technology software and applications

Education and Experience

  • Completion of a post-secondary college diploma or university degree in a related discipline or a combination of education training and experience deemed to be equivalent.
  • Directly related work experience in a heavily unionized operational environment.

Additional Requirements

  • Demonstrated knowledge of the principles and practices of HR management and related legislation/regulations such as the Occupational Health & Safety Act Employment Standards Act and Ontario Human Rights Code.
  • Sound knowledge of HR management functions including: staffing change management employment accommodation attendance management labour relations grievance management performance management and discipline organizational design and job analysis/classification pay administration compensation and staffing.
  • Knowledge of HR processes/programs/policies relating to attendance management accommodation in the workplace workplace violence safety health and wellness illness and injury management and return to work.
  • Knowledge of risk management and case management techniques and the stages of the grievance process.
  • Excellent presentation skills and strong written and oral communication.
  • Strong customer service orientation and relationship management skills to build and sustain effective working relationships.
  • Strong consultation interpersonal case management planning and organizational skills; and ability to deal with frequent interruptions urgent matters and constantly changing priorities.
The TTC is committed to upholding the values of equity diversity anti-racism and inclusion in the delivery of its services and in its workplaces. The TTC is committed to fostering a diverse workforce that is representative of the communities it serves at all levels of the organization and supports an inclusive environment where diverse employee and community perspectives and experiences bring value to the organization. The TTC encourages applications from all applicants including members of groups with historical and/or current barriers to equity including but not limited to Indigenous Black and racialized groups people with disabilities women and people from the LGBTQ(IA+) community. The TTC values and supports an inclusive and barrier-free recruitment and selection process. Accommodations for applicants are available upon request throughout the recruitment and selection process including for those who identify as having a disability. Please contact Human Resources – Talent Management at
(416) 393-4570. Any information received related to an accommodation will be addressed confidentially.
The TTC’s policy prohibits relatives of current TTC employees from being hired assigned transferred or promoted into positions where there is a conflict of interest due to a relationship. Should you be selected for an interview you will be required to disclose the name relationship and position of any relative who is a current TTC employee.
Note: All TTC Employees are required to be fully vaccinated as a precondition of employment in accordance with TTC’s Mandatory Vaccination Policy
We thank all applicants for their interest but advise only those selected for an interview will be contacted.

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