Highest Paying Office Jobs Without a Degree Apply Now 2022

By | April 13, 2022

Job Responsibilities : Call Center Representative (remote)

Salary : $17.50 an hour

Company : Central Research

Location : Remote US

Educational requirements : High School

Responsibilities & Duties:

  • Ensure efficient and accurate handling of inquiries regarding student loans and perform appropriate account updates/changes counsel to and establish personalized repayment plans within policies and Federal and State regulations
  • Ensure the efficient and accurate handling of borrower inquires in an inbound/outbound blended highly productive call center environment while meeting quality assurance and key performance and department procedure expectations
  • Ensure swift and accurate handling when needed of inbound messages or emails as outlined in department procedures while maintaining quality metrics
  • Ensure efficient and accurate completion of customer applications to meet the guidelines outlined in department procedures
  • Ensure the highest levels of privacy and security to protect the client their customers and business partners while providing exceptional customer service

Minimum Qualifications & Skills

  • High School diploma required
  • 6 months of contact center or customer service experience
  • Must possess a friendly and professional speaking voice and patient demeanor
  • Outstanding attendance and punctuality
  • Ability to provide excellent customer service
  • Strong verbal and written communication skills
  • Excellent time management and multi-tasking skills
  • Strong computer skills

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