Higher Level Pharmacy Technician – Medicines Support

By | September 26, 2022

Job Responsibilities : Higher Level Pharmacy Technician – Medicines Support

Salary : $17.80 per hour

Company : East Lancashire Hospitals – Sites, CA•Remote

Location : Remote US

At East Lancashire Hospitals NHS Trust our vision is to be widely recognised for providing safe personal and effective care. We currently provide high quality services and treat over 600000 people across East Lancashire and the surrounding area. We employ over 9500 staff many of whom are internationally renowned and have won awards for their work.

Job overview

Do you want to make a real difference to patients and really put patient centred care at the heart of what you do?

If you are looking to develop your skills this unique opportunity will allow you to broaden your horizons and allow you to gain new experiences of working directly on a one-to-one basis with the patient in their own home. Working with multidisciplinary community teams is part of our daily work to support medicine compliance and improve patient outcomes.

The Medicines Support Team provides a community-based service which is supported by a Clinical Pharmacist. Although the team is fully integrated in community service provision the team are managed by the Pharmacy directorate.

Main duties of the job

The position will involve travel daily between patient’s homes across East Lancashire. The successful candidate must have the use of their own vehicle for daily business use. When not carrying out home visits the team are now working remotely.

It is essential that you possess excellent communication skills and are able to communicate and connect at all levels often with people who may be vulnerable or have diverse needs and inspire confidence. You will be self-motivated with the passion to deliver a patient focussed service providing quality outcomes and experience for the patient. We support integrated working across both primary and secondary care on a multidisciplinary level to support prescribing and safe management of medicines. As part of ELHT Pharmacy we are able to provide support for patients on discharge from hospital where there are changes to medicines or complex medicines support needs have been identified during their stay.

The service operating hours are Monday to Friday within the hours of 09:00 and 17:00 although we would like to support the successful candidate with any needs for flexibility.

For informal enquiries please contact:

Emma Taylor – Medicines Support Team Pharmacist

Telephone 01282 803170 (internal 13170) Tuesdays Wednesdays and Fridays 09:00-17:00

Working for our organisation

The successful candidate will be supported to develop themselves as well as the service they are responsible for in a friendly and forward-thinking organisation.

If you want to make a difference are passionate about patient care then there has never been a better time to join our team.

Detailed job description and main responsibilities

Please see job description.

Job Summary

The post holder will

  • Deputise for the Pharmacist as delegated and as designated in their absence.
  • Act as a role model in the field of clinical pharmacy and provide a consistently high level of pharmaceutical service in line with corporate objectives and government initiatives.
  • Contribute to the delivery of prescribing within localities to meet the medicines management needs of patients and improve patient care.
  • Carry out medicines assessments in the home on a one to one basis with the patient with the patient and their representative or other health care professional if appropriate.
  • Work on a multidisciplinary level with health and social care professionals in both primary and secondary care to deliver patient focussed care in the community and ensure that the individual patients’ medicines support needs are met.

Person specification


Essential criteria
  • NVQ Level 3 Pharmacy Services or equivalent qualification – approved for registration with the General Pharmaceutical Council (GPhC)
  • Registration with the General Pharmaceutical Council
Desirable criteria
  • BTec Accuracy Checking Technician Qualification


Essential criteria
  • Ability to deal with complex clinical issues
  • Multidisciplinary working with medical and nursing staff
  • Experience of preparing and maintaining accurate patient records
  • Experience of report writing
  • Significant post qualification experience in hospital and/or community pharmacy
Desirable criteria
  • Experience in primary care practice
  • Knowledge of both primary and secondary care pharmaceutical services

Special Knowledge

Essential criteria
  • Understanding of local and national NHS and pharmaceutical policy
  • Understanding of medicines legislation and guidance i.e. Medicines Act Misuse of Drugs Act Safe and Secure Handling of Medicines Medicine Guidance Notes MHRA Alerts
  • Understanding of clinical and risk management guidance as applied to Medicines Management
  • General knowledge of NHS developments including primary and secondary care
  • Understanding of clinical governance principles
  • Excellent knowledge of medicines uses and their actions
  • Ability to use Microsoft Office (Outlook Word Excel) to a high standard
  • Ability to effectively use the internet for research in line with the role
  • Experience of using clinical systems / record keeping systems / databases
  • Ability to prioritise own workload plan identify objectives and meet deadlines
Desirable criteria
  • Knowledge of external agencies concerned with patient safety NHS Improvement CQC
  • Awareness of business relationships and collaborative working in the health economy


Essential criteria
  • Demonstrates clear thinking and able to analyse problems of an ethical pharmaceutical or clinical nature quickly
  • Intuition – anticipates difficulties and takes appropriate action
  • Knows when to consult (own limitations)
  • Reflects on own practice and learns from experience
  • Ability to work both as a team member and independently
  • Able to identify prioritise and evaluate work
  • Makes sound decisions

Communication Skills

Essential criteria
  • Good verbal and written communication skills
  • Courteous with all customers both internal and external including members of the public and other healthcare professionals
  • Able to communicate complex information of a clinical nature
  • Able to communicate with people with diverse needs to gain understanding
  • Able to effect change and influence others
  • Experience of communicating with patients face to face on how to use their medicines
  • Excellent negotiator influencer
Desirable criteria
  • Experience of working in people’s homes

Personal Attributes

Essential criteria
  • Has vision and imagination initiative creativity able to see beyond barriers
  • Supportive and motivational
  • Team worker – Can balance leadership and working within a team
  • Able to work alone
  • Prioritises and meets deadlines
  • Excellent time management
  • Mature in approach and has professional credibility
  • Develops ideas and plans that improve delivery of patient care
  • Able to be seen as a role model – reliable fair and balanced
  • Flexible
  • Systemic approach
  • Energetic and can enthuse ‘can do’ approach
  • Ability to work on own initiative and under pressure
  • Calm under pressure
  • Resilient
  • Thrives on change


Essential criteria
  • Evidence and commitment to life-long learning
  • Driving licence and access to a car
  • Flexibility in working hours
Desirable criteria
  • Full driving licence

Dear Potential Applicant

It is important you are made aware of the following as regards your application to East Lancashire Hospitals NHS Trust

  • Please note that the salary advertised is for full time hours. If this post is less than 37.5 hours per week the salary will be pro-rata. For posts on Agenda for Change pay-scales new entrants to the NHS will normally commence on the first pay point of the relevant band.
  • This vacancy may close before the closing date if the recruiting manager deems sufficient applications have been received. Therefore it is advised to complete your application as early as possible to avoid disappointment.
  • Please ensure you check the email account from which you apply regularly as we will use this to contact you regarding your application.
  • Please note that shortlisting is completed anonymously with candidates being assessed against the essential criteria for the post. Therefore only applicants who can clearly demonstrate how they meet our person specification criteria in their application will be short-listed.

Disclosure and Barring Scheme (DBS)

If the role you are applying for is identified as either controlled or regulated activity as defined in in the Safeguarding vulnerable Groups Act (2006) any offer of employment is provisional upon a satisfactory DBS check being obtained.

The healthcare sector is exempted from the Rehabilitation of Offenders Act 1974.

In line with other NHS organisations in the North West Region the Trust is now passing the charge for undertaking a DBS check on to candidates in the event they are successfully appointed into the post for which they have applied. Candidates can choose whether to pay this over 1-3 months as a deduction from the monthly salary. However if you are applying for a post as a BANK worker the payment must be made in full at the time of employment checks. By applying for this vacancy you are agreeing to this undertaking in the event you are successfully appointed.

The cost of an Enhanced Disclosure will be £44.00 and for a Standard Disclosure £27.00 which includes a small handling fee.

This cost is not applicable for a Volunteer post

The Trust is an equal opportunities employer committed to improving the working lives of our staff and operates a ‘Zero Tolerance’ policy to aggression violence bullying and harassment. In addition our aim is to help protect children and vulnerable adults by providing a first-class service to the recruitment of people into positions of trust.

We aim to employ a workforce that reflects the diverse communities we serve.

We welcome applications from everyone irrespective of ethnic origin gender age gender identity sexual orientation religion marital status disability or social background.

We especially welcome applications from members of our black Asian and minority ethnic (BAME) communities as we have identified that ELHT has an under-representation of BAME employees. Appointments will be made on merit.

Applicants who have a disability and meet the essential criteria for the job will be interviewed if you indicate you wish to be considered under the Guaranteed Interview Scheme.

If you require a reasonable adjustment at any stage of the recruitment process please make the recruitment services team aware as soon as possible. By telephone 01254 732075 or email admin.recruitment@elht.nhs.uk or write to Employment Services Parkview Offices Haslingden Road Blackburn BB2 3HH

Employer certification / accreditation badges

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

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