Job Responsibilities : Customer Development – Inside Sales
Salary : $18 – $26 an hour
Company : LendingClub
Location : Temporarily remote
Responsibilities
- Take Inbound phone calls for loan applications.
- Guide the potential borrower through the application process while providing empathetic and professional customer service
- Listen and seek to understand the potential borrower’s goals/loan needs and tailor specific solutions using LendingClub Products
- Think ahead and provide solutions that anticipate future needs
- Simplify complex processes and financial concepts and make it easy for our potential borrowers to grasp
- Adapt to new situations by thinking critically being adaptable and paying attention to detail
- Have a strong understanding of financial products/services with the ability to clearly convey product value
- Help borrower sort through their available options and make a decision that best benefits them financially as well as emotionally
- Compensation includes a base hourly rate plus performance pay structure
- This range combines hourly rate and performance pay at various levels of performance: $18 – $26/hr
- Schedules vary by business need and are subject to change.
Skills
- Comfortable providing a welcoming experience to our potential borrowers over the phone in a fast-paced contact center environment
- Help us build upon our foundation of Lending Care and uphold the reputation of best-in-class service
- Can be flexible with your schedule availability and can work early mornings if asked or needed
- Are passionate about delivering results a self-starter and have a team-oriented mentality
Click Here : Apply Now