Job Responsibilities : Customer Care Representative – Global Preplanning Solutions (Remote)
Salary : $14 per hour
Company : CUNA Mutual Group
Location : Remote
Job Responsibilities
- Basic data entry
- Basic communications with external customers agents & funeral homes including inbound and outbound phone calls
- Includes document handling and review to prepare files for processing
- Preparing documents for mailings
- Processing a limited variety of tasks or functions such as processing new business maintaining policy files paying claims maintaining agent demographic information.
- Prepares correspondence using standard templates
- Follows standard screens and procedures to perform most tasks
- Complete various internet searches
Skills
- Attend required training
- Collaborate with team and department members by attending team meetings and other company activities
- Ability to adjust to new or changing business needs
Job Requirements:
- Good verbal and written communication skills
- Professional appearance
- Must be able to work in a fast paced environment
- Single focused but flexibility to complete various tasks
- Ability to follow instructions procedures and guidelines to perform tasks
- Exhibits qualities of integrity reliability and trust
- Strong work ethic
- Focus on quality
- Flexibility with schedule work and team environments
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