Healthfirst Jobs Work at Home Apply Now 2022 Urgent Hiring

By | April 13, 2022

Job Responsibilities : Sr Support Specialist

Salary : $17 per hour

Company : HealthFirst

Location : Remote US

Educational requirements : High School
Serves as the preceptor and provides structured training for Support Ops team members

Provides quality oversight coaching to the Support Ops team members to ensure efficiencies.

Participates in and assists management with the testing and roll out of interdepartmental campaigns.

Updates managers on how employees are meeting learning goals

Participates in quality and performance improvement projects acting as a liaison with management and Support Ops team members

Creates and updates department level Job Aids/workflows in compliance with Healthfirst and HIPAA

Facilitates training for new and existing team members

Completes additional duties as assigned

Minimum Qualifications:
High school diploma or GED from an accredited institution

May require experience using MS Excel to sort filter copy and paste as well as experience creating and using pivot tables vLookup and basic formulas

Preferred Qualifications:
Proficient in Microsoft Office applications including Excel Word Power Point and Outlook

Demonstrated high performance in current role

Conflict resolution specialist

Attention to detail performing quality audits and proofreading

Ability to prioritize and time manage multiple projects

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