Government Jobs | Human Services Hearing Officer Jobs

By | September 1, 2022

Job Responsibilities : REMOTE Human Services Hearing Officer 2 20036625, 20036637,20036587

Salary : $29.66 an hour

Company : State of Ohio Jobs

Location : Remote US

Educational requirements : Graduate

Primary Location
: United States of America-OHIO-Lucas County-Toledo
Other Locations
: United States of America-OHIO-Franklin County-Columbus
Work Locations
: JFS Toledo DO 12 1 Government Center 12th Floor Toledo 43604
: Job & Family Services
Classified Indicator
: Classified
: Full-time
Work Hours
: 8:00 AM to 5:00 PM
: 29.66
Unposting Date
: Sep 8 2022 10:59:00 PM
Job Function
: Human Services

Agency Contact Name
: ODJFS Human Resources

Agency Contact Information

REMOTE Human Services Hearing Officer 2 20036625 2003663720036587


Job Duties

About Us:

The Ohio Department of Job and Family Services (ODJFS) is a $3.5 billion agency with approximately 2500 employees. The ODJFS develops and supervises the state’s public assistance workforce development unemployment insurance child and adult protective services adoption child care and child support programs. ODJFS’ mission is to improve the well-being of Ohio’s workforce and families by promoting economic self-sufficiency and ensuring the safety of Ohio’s most vulnerable citizens.

This position is held within the Office of Legal and Acquisition Services.

What you’ll do

Under direction presides over hearings and ensures due process to persons appealing any action regarding implementation and/or delivery of human services programs as administered and/or supervised by Ohio Department of Job and Family Services (ODJFS) and/or agency designees and write recommended hearing decisions based upon testimony evidence and applicable program regulations and state and federal laws: presides over adjudicative hearings by teleconference or in person in designated facilities or remote locations; administers oaths enforces attendance and testimony of witnesses examines and cross examines witnesses evaluates evidence and applies preponderance of evidence and clear and convincing evidence standards and rules on motions/objections as required by Ohio Administrative Code (OAC) Chapter 5101:6; applies and interprets or provides technical opinions concerning federal and/or state rules regulations court decisions and/or terms of partnership agreements; issues recommended decisions setting forth issues findings of fact conclusions of policy and final resolution of appeals or compliances including instructions for necessary corrective action or resolution of issues through mediation; travels statewide to districts as needed; researches and analyzes applicable program regulations partnership agreements and/or state and federal laws; reviews case records and interprets policies and procedures including those applicable to other state agencies (e.g. Ohio Departments of Medicaid Aging Developmental Disabilities Mental Health and Addiction Services) in preparation for hearings; interviews witnesses appellants attorneys general public and county staff; explains and interprets hearing procedures on program policies; schedules date time and location of some hearings as needed; arranges for appearance of all participants; issues decisions within thirty days of receipt of request for hearing.

Responds to inquiries and correspondence from appellants county agencies attorneys and general public; provides technical opinions and/or interprets laws rules regulations policies and procedures for counties assigned in respective district.

Performs other related duties as assigned (e.g. attends staff meetings training sessions workshops conferences and webinars to keep current with applicable policies and procedures; operates personal computer to produce correspondence findings hearing digests reports and other documents; provides training to county staff; assists in training new Human Services Hearing Officers; maintains logs records and files).

These postions are in the following counties:

Hearing Officer 2 (20036625) – ( Toledo)

Hearing Officer 2 (20036587) – ( Columbus)

Hearing Officer 2 (20036637) – ( Toledo)

What’s in it for you:

At the State of Ohio we take care of the team that cares for Ohioans. We provide a variety of quality competitive benefits to eligible full-time and part-time employees. For a list of all the State of Ohio Benefits visit our Total Rewards website! Our benefits package includes:

Medical Coverage

  • Quality affordable and competitive medical benefits are offered through the Ohio Med PPO plan.

Dental Vision and Basic Life Insurance

  • Dental vision and basic life insurance premiums are free after one year of continuous service.

Time Away From Work and Work/Life Balance

  • Paid time off including vacation personal and sick leave
  • 11 paid holidays per year
  • Childbirth/Adoption leave

Ohio Public Employees Retirement System

  • OPERS is the retirement system for State of Ohio employees. The employee contributes 10% of their salary towards their retirement. The employer contributes an amount equal to 14% of the employee’s salary. Visit the OPERS website for more information.

Deferred Compensation

  • The Ohio Deferred Compensation program is a 457(b) voluntary retirement savings plan. Visit the Ohio Deferred Compensation website for more information.

Ohio is a Disability Inclusion State and strives to be a Model Employer of Individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services activities programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.


The following are the minimum qualifications for this position. For further consideration applicants must clearly identify how qualifications are met within the education and/or experience sections of the application.

12 mos. exp. as Human Services Hearing Officer 1 63971.

  • completion of undergraduate core coursework in behavioral/social science humanities or business administration
  • 3 yrs. exp. with human services programs policies & procedures
  • 1 course or 3 mos. exp. in operating word processor or personal computer.

admission to Ohio Bar per Section 4705.01 of Revised Code;
  • 12 mos. exp. with human services programs policies or procedures
  • 12 mos. exp. in originating business correspondence &/or technical reports
  • 1 course or 3 mos. exp. operating word processor or personal computer.

Or equivalent of minimum class qualifications for employment noted above.

Knowledge of

  • legal & adjudicative hearing practices & procedures research methods federal & state laws rules regulations & court decisions applicable to human services programs;
  • adjudicative hearing process & procedures;
  • interviewing;
  • public relations.
Skill in
  • operation of personal computer & software (e.g. mainframe & desktop databases;
  • spreadsheets;
  • wordprocessing) & office equipment (e.g. tape recorder photocopier speaker/conference telephone facsimile machine electronic calculator & teleconference/telecommunication equipment)*.
Ability to
  • define issues elicit testimony & evidence assess credibility of witnesses;
  • research interpret & apply technical material legalese federal & state statutes rules regulations & procedures;
  • access & research information on internet;
  • write recommended hearing decision consistent with findings of fact;
  • handle sensitive inquiries from & contacts with attorneys witnesses appellants hearing participants government officials & general public;
  • originate & prepare hearing records & reports.

Unless required by legislation or union contract staring salary will be set at step 1 of the pay range (currently $29.66 per hour). If this position is filled internally the wage rate will be determined in accordance with the labor contract.

All answers to the supplemental questions
must be supported education and detailed job duties provided on your civil service application.

Unless the posting requires please do not include attachments as attachments will not be considered as part of your application.


Status of posted positions:

You can check the status of your application online by signing into your profile and clicking the “My Jobpage” tab to view completed submissions and submission details.

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Background Check Information

The final candidate selected for the position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant’s prior criminal conviction(s) will be made before excluding an applicant from consideration.

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