Job Responsibilities : Administrative Specialist Manager
Salary : $18 per hour
Company : Facebook App
Location : Alaska
Responsibilities
- Manage team of administrative specialist leads who manage teams of individual contributors
- Maintain understanding of team workload and bandwidth enforce the ratio guidance and/or manage exceptions if necessary
- Serve as the backup for the team in the event of leaves by supporting your direct reports and clients as needed
- Provide regular and timely feedback and coaching to individual team members peers and managers
- Communicate frequently with supported leaders and cross functional partners to build relationships and advocate for admins as needed
- Manage all org escalations
- Provide support in the headcount and capacity planning process and plan for scale
- Monitor the pulse and morale of individual team members drive personal experience initiatives to support team growth and development
- Explore and drive opportunities to improve and streamline processes to reduce time spent on manual tasks and quality of services
- Partner heavily with HRBPs Lead Admins supported clients and the Admin Programs Team during performance cycle season
- Serve as an expert on admin and company-related policies (travel expenses) and enforce with the team as necessary
- Serve as a power user of internal and external tools used by admins (Outlook Concur etc.) including feature enhancements on internal tools that would better serve the admin community
Skillls
- 5+ years experience in an administrative role
- BA/BS
- Experience managing contingent workers
- Vendor management experience
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