Entry Level Remote Customer Services Jobs | Technical Customer Support Jobs 2022

By | April 13, 2022

Job Responsibilities : Technical Customer Support Representative – Level 1

Salary : $14 per hour

Company : Reachify

Location : Remote US

Educational requirements : High School


  • Respond to customer support support tickets and requests in a timely and accurate way via phone email or chat
  • Identify customer needs and help customers use specific features
  • Troubleshoot technical/non-technical issues using standard company processes and procedures
  • Share feature requests and effective workarounds with team members
  • Inform customers about new features and functionalities
  • Follow up with customers to ensure their support issues are resolved or in progress
  • Gather customer feedback and share with our team


  • High school diploma general education degree or equivalent
  • Ability to stay calm when customers are stressed or upset
  • Comfortable using computers and troubleshoot Mac PC and Mobile Devices
  • Excellent communication and problem-solving skills
  • Multi-tasking abilities
  • Patience when handling tough cases
  • Provide your own computer to work remotely

Click Here : Apply Now