Entry Level Proofreading Jobs Online

By | July 5, 2022

Job Responsibilities : STUDENT INFORMATION & REGIONAL SUPPORT OFFICER (BILINGUAL)

Salary : $20.48 an hour

Company : Contact North

Location : Remote CA

JOINOUR TEAM!

Contact North I Contact Nord has an immediate opening for a professional with customer service experience for the following position:

Student information & Regional Support officer (bilingual) Home Office

WHO ARE WE?

As Ontario’s community-based bilingual distance education and training network Contact North | Contact Nord helps underserved residents in 1300 small rural remote Indigenous and Francophone communities access education and training without leaving their communities.

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LOCATION

The position is based in Ontario.

Reporting to the Director Operations & Development the Student Information & Regional Support Officer has the following deliverables:

· Support incoming telephone calls e-mail and live chat service requests to the Student Information Hotline in a professional and courteous manner;

· Understand the caller’s question and service request research the request and provide the appropriate information in a timely and accurate fashion and connect the caller to staff at their local online learning centre for future ongoing support;

· Process student exam proctoring service requests.

· Record and manage all information pertaining to each client in the Customer Relationship Management (CRM) tool;

· Record and maintain accurate statistical information.

Qualifications:

· Related post-secondary diploma or certificate in Administrative Assistant or Office Administration

· 3 to 5 years’ experience in an office setting

· Fluently bilingual (English/French) both oral and written at an advanced level

· Superior customer service and communication skills

· Energetic self-starter with a capacity to thrive in a fast-paced multi-tasking office environment

· Emphasis on attention to detail regarding proofreading data entry and checklists

· Strict adherence to standardized policies and procedures

· Meet short deadlines by being able to prioritize and adapt

· Intermediate/advanced Microsoft Office Suite skills

Compensation & benefits:

· $20.48 per hour starting wage

· Competitive employee benefits package

· Employer/Employee Group RRSP with matching contribution plan of 6% each

· 15 days of accumulated paid vacation annually

Hours of work:

Full-time appointment with 35 hours per week. Hours are mainly daytime; however flexibility to accommodate evenings and weekends is required.

How to apply:

This position is open until filled.

· Go to contactnorth.ca/jobs

· Include at least two employment references

· Quote Job Competition number #22-58-SIO in the subject line of the e-mail

Job Types: Full-time Permanent

Salary: $20.48 per hour

Benefits:

  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Flexible schedule
  • Life insurance
  • Paid time off
  • RRSP match
  • Vision care
  • Work from home

Schedule:

  • 8 hour shift
  • Monday to Friday

Experience:

  • Customer service: 1 year (preferred)

Language:

  • English and French (required)

Click Here : Apply Now