Job Responsibilities : Customer Success Associate
Salary : $20 an hour
Company : Pie Insurance
Location : Remote
Responsibilites
-
- Handles phone email and platform-based communication with customers and cross-functional partners to provide excellent customer service
- Maintains SLA’s set by Customer Success team in a consistent and efficient manner
- Works as a team member to handle: Email requests Policy issuance Agency or Customer questions Mailing of documents and follow-Up Communication
Skills
-
- Basic communication (written and verbal) skills
- Basic problem solving skills to be able to resolve simple problems quickly and effectively
- Basic self-direction and responsibility for own tasks deliverables and timelines
- Ability to work in a team environment
- G-Suite tools Salesforce collaboration tools (Slack is preferred) office equipment like scanning copying and mailing
Compensation & Benefits
-
- Competitive cash compensation
- A piece of the pie (in the form of equity)
- Comprehensive health plans
- Generous PTO including paid sick leave
- Future focused 401k match
- Generous parental and caregiver leave
- Our core values are more than just a poster on the wall; they’re tangibly reflected in our work
Click Here : Apply Now