Job Responsibilities : Bilingual Spanish/English Work from Home Customer Support Agent
Salary : $13 per hour
Company : SYKES
Location : Remote
Educational requirements : High School
Work with us and you’ll enjoy:
- Full-time and Part-time schedules
- Hands-on, 100% paid training
- Opportunities for advancement and professional development
- Tuition assistance
- Company provided computer
- Personal benefits of working from home including saving time, money, and the environment.
Required Qualifications, Skills and Experience
- Bilingual (Spanish and English); an excellent written and verbal communicator who likes to solve problems and connect with people via phone
- Previous Inbound call center experience or the ability to provide excellent customer service by phone with sincerity and professionalism
- Proficient and experienced PC skills with Microsoft office, dual screens and toggling between multiple systems (6 months or more of computer data entry experience)
- Multitasking ability – able to input data or research information while on the phone with the caller, able to talk and type a must
- History of on-time attendance at previous job
- High School Diploma or GED (minimum)
- Able to provide a stand-alone monitor, USB corded headset and a quiet, distraction-free home workspace (we’ll provide the rest!
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