Delivery Jobs Near Me | Delivery Specialist Jobs Online Apply 2022

By | April 13, 2022

Job Responsibilities : Client Delivery Specialist

Salary : $55,200 – $82,800 a year

Company : Mercer

Location : Urbandale, IA 50323


  • Be the primary day-to-day contact for Mercer 365+ clients.
  • Be a liaison between client and vendors/carriers to resolve issues.
  • Proactively developing and maintaining high level client relationships with multiple clients.
  • Develop a strong understanding of health and welfare benefit products services technical tools and vendor/carrier markets
  • Work for a global company that embraces cultural diversity.
  • Excellent growth/advancement opportunity.
  • Help support diverse populations through the development of meaningful programs.


  • Communicating and collaborating effectively with extended team to meet client needs and expectations.
  • Serving as the primary point of contact for client to report escalate issues and communicate on all open items.
  • Managing open project work to track stage of project identify/work outstanding items and ensure roadblocks or open questions are addressed to keep project moving forward.
  • Open Enrollment project manager and owner.
  • Ensuring that reports are delivered timely and accurately to clients.
  • Performing Quality Control on report repository making updates as needed with ongoing reporting including premiums.
  • Updating ongoing client health reporting including standard project plan updates to ensure senior leadership has current and accurate picture of client’s overall satisfaction.

Qualifications & Skills

  • Ability to prioritize and manage multiple projects simultaneously.
  • Superior analytical communication and listening skills.
  • Ability to work within a team environment.
  • Strong self-starter fast learner quality conscious committed to deadlines.

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