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By | April 13, 2022

Job Responsibilities : CO, Contact Center

Salary : $15 per hour

Company : Royal Caribbean Group

Location : Remote

 Responsibilities:

  • Design and develop training curriculums as well as content guides for utilizing traditional and e-learning approaches for use in various markets and learning environments
  • Work with cross functional departments and external vendors to understand new products, programs and policies that require development of recurrent training modules
  • Recommend learning strategies to Senior Leaders to improve delivery of content and effectiveness of facilitators
  • Collaborate with the business units, CO Trainers and subject matter experts to develop and review curriculum for all current and new training initiatives
  • Manages budget for training activities and materials.

Qualifications, Knowledge, and Skills:

  • High School diploma or equivalent required, Bachelor’s degree preferred
  • Experience in Consumer Outreach preferred
  • Knowledge of in role and scenario-based instructional course development
  • Advanced knowledge of desktop publishing and eLearning creation tools, specifically Adobe Captivate 6/7
  • Website and online tutorial design and development skills
  • Knowledge in online graphics design
  • Accepts accountability and manages execution of individual and project team results

Click Here : Apply Now