Data Product Owner (Remote US)

The Senior Data Product Owner will work within the EOE Business Intelligence team. EOE Business Intelligence is an Enterprise Shared Services team focused on data reporting and data science supporting Humana’s Service Operations. The team is focused on converting data to actionable insights for our business partners who can utilize the same to reduce administrative cost and improve the customer’s experience.

Responsibilities

The Senior Data Product Owner delivers new data solutions to meet business needs within a specified scope while aligned to enterprise objectives. The Senior Data Product Owner coordinates with business areas IT and other product owners on the agile release trains to ensure all aspects of data needs meet requirements scope and vision. In this role you will work closely with the Product Manager as epics and features are created to develop the product backlog and the roadmap.

The Senior Data Product Owner will work as a liaison and manage data products between IT and the various retail groups.

The ideal candidate will:

• Translate the business needs to technical requirements

• Consults in feature and epic development

• Defines user stories and acceptance criteria

• Oversee all aspects of projects including conception documentation budgeting and reporting

• Work directly with engineering team to refine and prioritize stories for development

• Be the key communicator of product decisions and business objectives to the product team

• Accept tories through post-production validation

• Model and encourage Agile behaviors within the team

• Identify opportunities for process improvements

• Have experience in performing in-depth data analysis to derive insights that drives business outcomes and decisions.

• Exhibit strong written and verbal communication skills

• Be an innovative thinker with an innate curiosity around data

• Be self-motivated and possess the ability to manage multiple priorities and meet deadlines

Required Qualifications

• Bachelor’s Degree in Computer Science Information Technology Health Information Systems or a related technical field OR 5+ years of experience as a Product Owner

• Knowledge of Systems Development Life Cycle Waterfall and Agile Development Methodologies

• Strong written and verbal communication skills

• Comprehensive knowledge of Microsoft Office Programs Word PowerPoint Excel Access and Visio

• 2 or more years of project leadership experience

• Ability to communicate effectively and deliver presentations to senior leaders

• Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications

• Advanced Degree in a quantitative discipline such as Mathematics Economics Finance Statistics Computer Science Engineering or related field

• SAFe Agile PMPO certification

• Working knowledge of ADO and Jira Align a plus

• Previous experience with call centers

• Knowledge of the healthcare insurance industry

• Six sigma certification

• Previous experience with Genesys or other consumer experience equivalent platforms a plus

• Azure certifications a plus

• Experience producing metrics measurements and trend reports

• Experience in problem analysis and process

• Knowledge of Snowflake or other cloud platforms a plus

Vaccine Policy:

Humana and its subsidiaries require vaccinated associates who work outside of their home to submit proof of vaccination including COVID-19 boosters. Associates who remain unvaccinated must either undergo weekly negative COVID testing OR wear a mask at all times while in a Humana facility or while working in the field.

Work-At-Home Requirements:

• WAH requirements: Must have the ability to provide a high speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.

• A minimum standard speed for optimal performance of 25×10 (25mpbs download x 10mpbs upload) is required.

• Satellite and Wireless Internet service is NOT allowed for this role.

• A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Why Humana?

At Humana we know your well-being is important to you and it’s important to us too. That’s why we’re committed to making resources available to you that will enable you to become happier healthier and more productive in all areas of your life. Just to name a few:

• Work-Life Balance

• Generous PTO package

• Health benefits effective day 1

• Annual Incentive Plan

• 401K – Immediate company match

• Well-being program

• Paid Volunteer Time Off

• Student Loan Refinancing

If you share our passion for helping people we likely have the right place for you at Humana.

Social Security Task:

Alert: Humana values personal identity protection. Please be aware that applicants being considered for an interview will be asked to provide a social security number if it is not already on file. When required an email will be sent from Humana@myworkday.com with instructions to add the information into the application at Humana’s secure website.

#LI-Remote

Scheduled Weekly Hours

40