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By | April 13, 2022


Salary : $2,956 – $3,648 a month

Company : University of Washington

Location : Remote US

Educational requirements : High School


  • Maintain patient demographic information to support integrity of the medical record
  • Serve as an liaison between clinics and Contact Center for insurance, registration, and financial counseling with reference to referrals
  • Coordinates with Interpreter Services as indicated.
  • Demonstrates in depth knowledge of UW Medicine’s mission, vision and service offerings.
  • Adheres to contact center processes and workflow with an attention to continuous quality improvement.
  • Meets or exceeds contact center performance standards and measures with a focus on quality, accuracy and timeliness.
  • Observes principles of data security and patient confidentiality. Maintain ethical standards in the performance of duties and in interactions with patients, coworkers and health care professionals.
  • Demonstrates professional demeanor in appearance and behavior in all work-related interactions.
  • Participates and completes the required training program including annual Safety training and all required HIPAA and Compliance training.
  • Participates in ongoing technical, customer service, and other training to continually improve skills and stay current with changes in operations.

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