Job Responsibilities : Data Entry Specialist (Mon-Fri)
Salary : 17 per hour
Company : Five Star Call Centers
Location : Temporarily remote
Educational requirements : High School
Position Responsibilities
- Perform Data Entry and Customer Service skills
- Be able to navigate on-line efficiently
- Work requests/records received for those requesting to sign up for shift
- Identify customers’ needs, research to see if request has credentials needed
- Access company and client resources provided to accurately handle the record
- Skillfully change from one task to another without loss of efficiency or composure
- Actively participate in efforts to support customer satisfaction and maintain quality
- Effectively communicate with patience and understanding
- Remain positive and professional in all internal and external customer interactions
- Be available at your desk, maintaining punctuality and attendance at all scheduled times
- Physically be able to meet the demands of the job within the described work environment
- Apply personal ethics, honesty, initiative, flexibility, responsibility and confidentiality in all areas
- Flexibility to cross train as requested
- Maintain the utmost confidentiality and security as it pertains to the Five Star Electronic Communications Privacy Act
- Perform other duties as assigned*
Duties/Responsibilities
- Work independently
- Type at a minimum 25 words per minute accurately
- Demonstrate initiative and self-motivation
- Performs assignments while under limited time frames
- Basic math skills
- Positive attitude
- Must be able to speak, read, write and understand English
Education and Experience
- A high school diploma or GED is preferred
- Previous 1 year data entry preferred
- Must be at least 18 years of age
Required Skills/Abilities
- Excellent written communication skills
- Customer focus and adaptability to different personality types
- Regularly required to sit
- Regularly required to use hands to feel, handle and control objects
- Occasionally required to reach, stoop, kneel, or crouch
- Occasionally required to lift and/or carry loads of up to 30 lbs
- All standard vision abilities are required
- All standard hearing abilities are required
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