Customer Support Jobs Work at Home Online Applied 2022 | Call Center Jobs 2022 Apply Now

By | April 13, 2022

Job Responsibilities : Customer Support Specialist

Salary : $13 per hour

Company : Thistle Health Inc.

Location : Remote

What You’ll Do:

  • Be a part of taking an excellent team and company culture to the next level by providing amazing customer support
  • Respond to questions from existing and potential customers via phone text email and live chat
  • Proactively reach out to customers to solve issues or improve their experience
  • Assist with customer re-engagement
  • Coordinate seamlessly across multiple departments to resolve customer issues
  • Help problem-solve lasting solutions to customer pain points
  • Use a number of different platforms and spreadsheets seamlessly- ideally you’re a wiz with Google Sheets you have experience with a CRM and have no trouble navigating between systems
  • Hustle every single day!

What You’ll Bring:

  • Familiarity with(or can quickly become familiar with) our current CRM Zendesk or comparable CRM systems
  • An empathic and patient demeanor with exceptional customer service skills and an incredibly thick skin
  • A desire for authentic interactions – you’re not looking to read off a script
  • A consistently positive and professional attitude and know exactly how to turn around the most angry or disappointed customer
  • Ability to multitask while maintaining laser focus and attention to detail
  • Comfort communicating with team members remotely
  • Bachelor’s degree or higher preferred

Click Here : Apply Now