Customer Success Manager Jobs Work from Home Apply Now 2021

By | April 13, 2022

Job Responsibilities : Customer Success Manager

Salary : $13 per hour

Company : Infor

Location: Remote US

Responsibilities

  • Evangelize capabilities of Infor applications including Best Practices and Optimization of the Infor Talent Science/Talent Acquisition processes.
  • Effectively network and expand relationships with the senior business sponsors to understand and execute against customer’s business goals and objectives.
  • Create and manage the project plan for the successful implementation of the Infor Talent Science suite of products.
  • Identify risks to the customer in achieving their stated business goals and develop a risk mitigation plan.
  • Focus on successful customer retention including supporting the execution of support and maintenance, and subscription renewals
  • Seek customer references by creating “raving Infor fans”
  • Capture Business goals and objectives and execute Benchmarking for the Executive leadership team and senior business sponsors

Basic Qualifications:

  • Bachelor’s Degree or equivalent experience. Master’s degree and/or industry experience a plus
  • Excellent written/verbal communication and presentation skills
  • Ability to facilitate and present to executive level decision makers
  • Excellent analytical, time management and organizational skills to manage multiple tasks and projects simultaneously
  • Ability to connect with decision makers and influence positive outcomes
  • Ability to respond quickly to changing demands
  • Commitment to teamwork and ability to operate in a matrix management environment

Click Here : Apply Now