Customer Success Manager Jobs Work at Home Apply Now 2022 Limited Opening

By | April 13, 2022

Job Responsibilities : International Customer Success Consultant

Salary : $14 per hour

Company : Lyra Health

Location : Remote


    • Serve as subject matter expert and consultant to Customer Success Managers and our employer customers on all things International
    • Coordinate with International partners on the ground in support of the Customer Success Manager and our customers
    • Support the Customer Success Managers in producing and regularly communicating customer report results and building culturally-relevant strategies to enhance engagement across each region
    • Collaborate internally with teams such as product clinical data science legal and others to effectively resolve customer requests feedback and issues
    • Contribute to product roadmap planning providing an important customer and patient voice to Lyra’s International roadmap
    • Leave customers feeling supported and delighted after every interaction such that they renew with Lyra each year


    • Passion for mental health and changing the healthcare landscape
    • Excellent communication skills-both verbal and written with an emphasis on quickly gaining trust
    • Ability to innovate and creatively solve problems in a highly collaborative manner
    • Strong project management skills and a demonstrated ability to work successfully on cross-functional teams
    • Ability to prioritize and balance multiple customers and initiatives simultaneously
    • Willingness to travel internationally (10-20%)

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