Customer Service Work from Home Jobs – Online Remote Jobs Apply Now

Responsibilities

• Connect with inbound customers online and over the phone to find out what they want and need from their next car purchase
• Use your knowledge of the CarMax inventory to guide customers towards vehicles that meet their needs
• Ensure a seamless transition from online to in-store purchasing to provide an unrivaled customer service experience
• Mentor others as your skillset expands
• Acquire the Automotive Sales Persons License in specific states – may require testing and travel as some states request physical presence to apply for the license.

Learn and succeed as part of a team

This is a high-energy sales environment where you will work as a team to meet goals and provide exceptional customer service. We’re not your average call center. We’ll give you everything you need to be the best you can be. You will handle a wide range of customer interactions and make sure everything goes smoothly, so the ability to quickly build rapport with people and understand their needs is essential. We work and learn as a team and the prospects are bright for sales professionals who aspire to become mentors, managers and business leaders.

Qualifications and Requirements

• Sales and customer service experience, in an area such as retail, is preferred
• Thrive in a fast-paced environment
• Good listening skills and a strong customer focus
• Strong written and verbal communication skills
• Flexible work hours with shifts that may include nights, weekends, and holidays
• View Full Description