Job Responsibilities : Customer Service Representative
Salary : $17.50 an hour
Company : Wyndham Destinations
Location : Temporarily remote US
Educational requirements : High School
Responsibilities
- $17.50 an hour (Bilingual Mandarin Chinese or Cantanese)
- The opportunity to work from home immediately (equipment provided by us)
- Comprehensive medical dental and vision benefits effective within 30 days
- Accrue up to 12 paid vacation days 5 floating holidays and 6 paid sick days per year (based on a full calendar year)
- Travel discounts for Wyndham hotels and resorts
- An Employee Stock Purchase Program
Qualification
- High School Diploma or GED required
- Six months customer service or sales experience
- Ability to build rapport with a customer quickly ask probing questions and meet the customer’s needs
- Strong active listening and problem solving skills
- Must have demonstrated ability to work well under pressure and multi task
- Training schedule (5 weeks): 6:30am – 3:15PM Pacific Time
- Initial schedule after training; Mon – Friday 11:30AM – 8:00PM Pacific Time
Requirement
- Quiet workplace free of distractions
- High speed internet (DSL or Cable only) with download speed of 10mbps upload speed 2mbps Latency less than 80ms
- Must be able to hardwire computer directly to router
- Must have own personal device with a camera and have access to the Internet
- Intermediate computer proficiency and ability to troubleshoot technical issues while at home
- Must reside within an hour of a Wyndham Destinations resort or corporate location
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