Job Responsibilities : Bilingual (Spanish / English) Customer Service Representative
Salary : $13 an hour
Company : Bold Business
Location : Remote
What does a Work From Home bilingual Customer Representative really do?
You’re someone who can provide concierge style phone service to our customers in a helpful and respectful manner on every call. You’re great on the phone and you’re confident you can always find a way to connect with anyone you talk with. We’re looking for top-notch people with coachable attitudes so this isn’t for everyone.
This is a part-time role (25-30 hours per week) paying $13 per hour starting immediately. Must be fluent in English and Spanish. Shifts available between8am EST and 11pm EST Monday through Sunday.
As a Bilingual (Spanish / English) Call Center Representative you will have:
- Great Phone Etiquette — manage inbound and outbound customer calls in a professional manner
- Be a Problem Solver— identify customers’ needs, clarify information, research issues and provide solutions.
- Tech Savvy —document customer interaction according to company operating procedures.
- Coachable — open to following phone scripts when handling rejections.
Why we think this job is great:
- It’s a remote full-time, 100% remote position where you’ll work from home.
- You’ll have clear goals and the resources you need to deliver. How you execute and deliver is up to you.
What are the requirements:
- Fluent in English and Spanish.
- Available 25-30 hours per week starting immediately.
- Experience in an outbound call center, inside sales experience, or related sales experience.
- Adaptable and flexible, demonstrating abilities to work with process and information changes.
- Ability to work independently or as an active member of a team.
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