Customer Service Representative – Streaming Services BYOD OK

Are you looking for opportunities to work for a rapidly growing company with room for advancement? Support Services Group builds careers! Our company has grown over 400% in the last 12 months! So there is a ton of room for growth and opportunity. Interested in a leadership opportunity? At Support Services Group 95% of leadership are hired from within.

Do you enjoy having conversations with interesting new people? Do you have a passion for supporting customers in their time of need?

Support Services Group is hiring Customer Service Representatives to join our team!! We employ hard-working action-oriented team members and are continually looking to recruit exceptional talent. Our company continues to grow because of our dedication to providing the best customer care in the industry.

About the Position

The Customer Service Representative position will encompass:

• Answering phones and helping customers with billing technical and service questions.
• Address customer issues and resolve them in a timely and efficient manner.
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Follow communication procedures guidelines and policies
• Provide accurate valid and complete information by using the right methods/tools
• We provide you with 4 weeks of paid training to teach you all about our products and services.

Compensation Details

• Earn $12-15/hr.

What We Offer

• Health dental and vision insurance after 90 days
• Paid Holidays
• Accrue paid time off
• Work with a supportive team committed to helping you feel comfortable and successful
• Paid Training

The Ideal Candidate Should:

• Have a minimum of 1-year prior customer care experience
• Have a minimum education of a high school diploma and be comfortable with computers
• Strong in both verbal and written communications and the ability to multi-task easily
• Typing 35+ WPM with the ability to quickly learn new software
• Equipment for this position is required. Must be MacBook or Windows 10 or higher Operating System. You must have a WebCam a USB Wire Headset and Hight Speed Internet.

We’re excited for you to join our team! Looking forward to meeting you!