Job Responsibilities : Customer Care Representative
Salary : $14 per hour
Company : The Hartford
Location : Remote US
Educational requirements : High School
Responsibilities
- Be the first point of contact to our policyholder’s explaining the claims process initiating damage appraisal and organizing car rental where appropriate
- Initiate claims according to claims best practices as assigned and provide exceptional customer service
- Utilize multiple computer applications to accurately document claim information
- Be provided with 6 weeks of paid training as well as ongoing coaching and development to ensure your success
Qualification:
- A demonstrated background in customer service insurance retail restaurant or a related field
- Excellent communication skills with strong ability to empathize with customers
- Strong attention to detail
- Experience working in a Windows-based computer environment
- The ability to work in a collaborative environment
- High School Diploma or equivalent required bachelor’s degree a plus
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