CSR Work from Home Jobs | Customer Support Representative Jobs Apply Now 2022

By | April 13, 2022

Job Responsibilities : Customer Support Representative (Remote US)

Salary : $13 per hour

Company : pulseM

Location : Remote


  • Respond to all inbound support inquiries via email phone and live chat
  • Educate customers on how to fully utilize the platform
  • Foresee future challenges by assessing the unique needs of each client and their account
  • Promote and upsell other product offerings within the pulseM platform
  • Assist the CSM team with onboardings support calls and possibly other short term projects when needed

 Skills and Experience:

  • At least one year of experience in a similar customer support role with a SaaS company
  • Obsession with a world-class customer experience
  • Web-savvy comfortable with social media tools and all things web-related
  • Outstanding organizational skills with strong follow-through
  • A serious interest in learning and sharing those learnings with others for the beterment of the organization
  • A growth mindset

Click Here : Apply Now