Job Responsibilities : Customer Service Representative – Work From Home, AZ – Freedom Fertility
Salary : $15 per hour
Company : Cigna
Location : Remote US
Educational requirements : High School
Ensure process efficiency – Work with both patients and physicians to coordinate fertility plans and medications. Own the patient experience through resolving customer issues and ensuring 100% follow-up to customers.
Pay attention to detail – Accurately obtain and enter patient information including shipping insurance and payment information.
Be a team player – Escalate complex claims to the Sr. Billing & Reimbursement Specialists for appropriate action.
Why join us?
$1600 sign on bonus*
Health coverage effective day 1 (including medical dental vision)
Holiday PTO and OT pay
401K with company match
Fun friendly and unique culture – bring your whole self to work every day!
What you need to do the job:
An empathetic and fun-loving personality with a few good jokes on the ready
High School Diploma or GED required
Excellent customer service organization and time management skills
PC skills including knowledge of Microsoft Office Suite and Internet
Must reside within the state of Arizona
This role is WAH/Flex which allows most work to be performed at home. Employees must be fully vaccinated if they choose to come onsite.
- Sign on bonus pay out: $300 at 30 days $300 at 90 and $1000 at 1 year
Current employees are not eligible for sign on bonuses