Costco Remote Jobs | eComm Services Management Remote Jobs Apply Now 2022

By | April 13, 2022

Job Responsibilities : eComm Services Management – Platform Engineer

Salary : $19 per hour

Company : Costco Wholesale

Location : Remote

Role & Responsibilities

  • Defines manages and reports against Service Level Objectives and Indicators to ensure efficiency and reliability across all production systems.
  • Collaborates with vendors to define SLAs and response times are precise and achievable factoring in all connections required to meet the overall SLO.
  • Works closely with vendor support teams to coordinate resolution to system issues ensuring vendors meet Costco’s service levels and objectives as defined.
  • Implements system strategies that ensure the scalability and the elasticity of the service infrastructure.
  • Analyzes data from multiple angles that include network platform software API integration and database looking for trends that highlight problems or opportunities
  • Leverages existing reporting and alerting through established monitoring tools to ingest 3rd party vendor data and ensure optimization. This includes ensuring internal monitoring tools integrate with vendor API’s.
  • Develops a comprehensive understanding of the applications and infrastructure within the eCommerce environment and how they impact member experience site performance stability and quality.
  • Evaluates the impact of code on performance scalability and resiliency of the production infrastructure; coordinates upgrades patches and configuration changes as necessary.
  • Partners with software engineers and technology leadership to understand operational strategy and then deliver against those expectations.
  • Builds out engagement models to ensure processes are optimized around services management engagement with other teams and vendors.
  • Develops monitoring alerting and reporting to allow for the identification of issues and trends which will be remediated by implementation of automation to recover from errors without manual intervention.
  • Develops automation for the identification of issues and response to issues identified. Measurement and trending of issue and response will be critical.
  • Implements and optimizes tooling for the Development and Ops teams to improve efficiency velocity and stability.
  • Develops maintains and publishes services layer documentation ensuring it includes inventory process configuration and design documents.


  • Strong understanding of commercial rest gateways with a focus on Apigee
  • Experience in analyzing system performance data for performance characteristics identifying potential future problems.
  • Excellent understanding of scalability processes and technique to manage growth and performance of the systems.
  • Experience with scripting frameworks and languages such as Bash or Powershell.
  • Broad technical knowledge of enterprise compute platforms virtualization OS’s (Windows)
  • Experience with networking technologies such as firewalls routers load balancers and proxies.
  • Detail-oriented and possess strong problem solving skills with the ability to analyze a situation for potential future problems.
  • Excellent verbal and written communication skills as well as strong proven leadership/team building and personnel development skills.
  • Innovative creative and extremely responsive with a strong sense of urgency.
  • Responsible conscientious and possess a passion for excellence.
  • Strong interpersonal skills able to work with people at all management levels.
  • Works well under pressure and in a crisis situation.

Click Here : Apply Now