Corporate Trainer Jobs Work from Home | Remote Jobs for Sales & Marketing Apply 2021

By | April 13, 2022

Job Responsibilities : Customer Training & Education Specialist

Salary : $17 per hour

Company : Alertus

Location : Remote

A Day in the Life:

    • Serve as an Alertus Mass Notification System expert and trusted partner to all customers
    • Proactively partner cross-functionally with Sales, Marketing, Product Development, and Executive team members to address customer learning needs and drive account adoption and usage
    • Act as the authority for customer training and onboarding, developing and maintaining relationships with key stakeholders to ensure delivery of customer goals and objectives
    • Identify needs for customer education: develop collateral; conduct webinars, seminars, and workshops; create improved on-demand learning opportunities for our customer base
    • Document best practices, use cases, value propositions, and other key learnings as Alertus grows and scales
    • Manage the learning life-cycle from development to implementation and monitor training plans and learning paths for new and existing customers
    • Deliver polished presentations and a premium training experience that builds champion users and promoters of Alertus
    • Organize and manage customer training(s) with effective scheduling and timely communication to all applicable internal and external stakeholders
    • Analyze customer training program(s), develop strategies for feedback and improvement, and act on those plans
    • Autonomously manage internal tasks and account maintenance duties (e.g., Salesforce, internal requests) to ensure activities are updated daily and deadlines are met
    • Proactively escalate issues as needed
    • Support and mentor new employees
    • Manage both expense and training budgets
    • Ensure Alertus’ reputation for strong relationship building, customer experience, and service in the industry remains an overwhelming competitive advantage
    • Proactively engage with the ever-changing needs of a global client base through phone and email communications, onsite visits, trade shows, forums, and user groups

What You’ll Need:

    • BA/BS or equivalent experience
    • Experience selling, presenting and demonstrating software and technology products or services
    • Exceptional written and verbal communication
    • Willingness to travel approximately 15% of the time
    • A customer-first mindset
    • Understanding of various teaching methodologies and tools
    • Proficiency in CRM, video conferencing, and other various productivity platforms
    • Experience with e-learning software preferred
    • Ability to meet tight deadlines
    • A natural curiosity and ability to work in a fast-paced, ever-changing environment

Alertus Career Advantages:

    • Competitive Salary
    • Business Casual Environment
    • Generous Vacation Plan
    • Part of a Fast-Paced and Growing Company Setting
    • Rewarding Experience Improving the Lives and Safety of Others
    • Regular Company Social and Team-building Events
    • Circle of Excellence Rewards Trip
    • View Full Descriptions
Click Here : Apply Now