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By | April 13, 2022

Job Responsibilities : Leasing Consultant (Apartment)

Salary : $18 per hour

Company : Advanced Management Company

Location : Lakewood, CA 90712

Essential Job Duties:

  • Participates daily in team meetings to uphold Employee Promise and Vision Statement.
  • Opens office and performs opening set-up duties including but not limited to: posting Craigslist ads preparing refreshments checking flags/balloons.
  • Ensures leasing office tour path vacant apartments amenities and general curb appeal of community is pleasing to all five senses and is impeccably clean.
  • Maintains thorough product knowledge of the property sister properties and competitors.
  • Assist Community Director in developing and implementing effective marketing strategies to increase property traffic and internet leads.
  • Convert phone calls to tours property tours to leases and internet lease to tours and/or leases.
  • Performs excellent telephone and presentation sales skills and delivers exceptional customer service while handling prospective residents including a property tour and follow up.
  • completing move out requests and any other forms utilized as they relate to leasing and resident relations.
  • Coordinates resident events with the intention of maximum participation and high resident retention.
  • Manages and resolves resident concerns with first class customer service.
  • Places work orders and monitors outstanding work orders by regularly communicating with maintenance staff to insure 48 hour guarantee.
  • Handles monthly administrative tasks including but not limited to: collecting and posting rent preparing three day notices to pay rent or quit completing market surveys preparing lease bonus worksheets.
  • Assist in risk management to ensure the safety and well-being of residents property and staff.
  • Adheres to the policies and procedures manuals.
  • Performs all other duties as assigned.

Job Requirements:

  • Experience in sales customer service and/or clerical work.
  • Available to work on weekends.
  • Optional to live on site employee discount is offered.
  • Ability to score at or above AMC standards on mystery shop report.
  • Proficient computer skills in MS Word Excel and Outlook as well as Email Internet and Social Media as it pertains to marketing of community.
  • Well-developed interpersonal written and verbal reasoning and communication skills in English and ability to perform intermediate level mathematical calculations.
  • Shows up to work on time follows direction from Community Director interacts well with coworkers and residents and gives and receives feedback.
  • Maintains a professional image and attitude at all times; observing the policies and procedures of AMC when conducting business with prospects residents and vendors.
  • Remarkable sales skills in demonstrating features benefits and closing.
  • Serve our VIPs with a welcoming and caring attitude.
  • Behave in a responsible professional and ethical manner with exceptional time management multi-tasking and leadership skills. Demonstrate personal and professional integrity at all times.
  • Must be assertive independent energetic flexible motivated goal oriented driven and organized.
  • Must maintain reliable transportation daily valid drivers license and valid vehicle insurance.
  • Physical ability to bend stretch reach grasp stand sit walk and climb stairs for long periods of time before taking a break.

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