Concentrix Hiring Process 2022

By | September 27, 2022

Job Responsibilities : Sales Support Specialist

Salary : $15 an hour

Company : Concentrix

Location : Remote US

At Concentrix we strive to find and grow exceptional people like you! Imagine being able to partner with global technology leaders in a company that cares about your professional growth your success and your community. Our global staff have devoted their careers to ensuring every customer experience is exceptional. So naturally we’re committed to making Concentrix the best place to grow a career too.
We are Concentrix’s B2B Sales Services Division. Working at Concentrix you will be a part of an engaging energetic and entrepreneurial team where you can reimagine the boundaries of your career. We are dedicated to creating success for our clients the communities around us and each other. All of this is possible because of the talent you have to offer.
At Concentrix you can truly Own Your Future!
You Have
  • 2+ years of relevant working experience
  • Knowledge of Microsoft products including Word and Excel (can perform basic functions)
  • Have necessary skills for email phone and video communication
  • Handle confidential information with complete integrity
  • Experience in administrative tasks organization of detailed work materials and prioritizing deadlines
  • Accustomed to identifying and recommending corrective action for moderately complex issues
  • Experience following scripts and processes according to contractual agreements
  • Experience learning new technology and data
You Will
  • Maintain quote documentation with accurate pricing and configurations
  • Prepare quotes for contract renewals
  • Ensure the integrity of client information is maintained in the database systems
  • Manage Excel (can perform basic functions)
  • Perform bookings (Purchase Order processing) and booking reconciliation
  • Grow skill and expertise to perform quality assurance and begin to identify areas for improvement
  • Focus on customer needs and communicate with Senior Sales Support staff and management.
  • Handle medium to high priority escalation items while escalating most complex items to management for review and consideration
  • Maintain Knowledge Base Tools including a CRM
  • Identify and call out operational risks to management for review and consideration
  • Participate in KMIP (Know Measure Improve Perfect) methodology in daily activities as relevant to role
Our Benefits and Perks
  • Various medical dental vision plan and life insurance programs
  • Retirement Planning tools including 401(k) savings with matching contributions and Health Savings Accounts
  • Paid time off disability programs and paid parental leave.
  • Birthday Time Off
  • Volunteer Time Off (VTO) paid time yearly to volunteer with an organization of your choice.
  • Rewards and recognition programs
  • Wellness Incentive Program
  • Learning and Development Programs
  • Base Pay of $31200 ($15/hourly) or more based on qualifications/experiences
Accommodation and Diversity
We have always been and will always be committed to the principle that everyone at Concentrix regardless of who they are where they hail from the color of their skin who they worship or who they love has equal opportunity with policies and values which codify this across all the countries where we are based. You will be considered without regard to race color religion age sex sexual orientation gender gender identity national origin disability veteran status or any other legally protected characteristic.
Virtual First and Remote Work
Concentrix’s B2B Sales Services Divisionis a Virtual First company which means work outside of an office will be the primary experience for most employees for the foreseeable future. Equipment will be provided but a space at home to work is required. Uninterrupted home-based internet is required in your home to attend and host video calls a minimum bandwidth speed of 20mbps is important.
We can currently conduct business in the following states: TN GA CO AL NC SC TX FL AZ MS KS IN and VA. This list is subject to change. Please inquire with your recruiter for more information.

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