Comcast Jobs | Sales Representative Remote Jobs Work at Home Apply Now 2022

By | April 13, 2022

Job Responsibilities : Inbound Sales Representative – Remote

Salary : $16 per hour

Company : Comcast

Location : Remote

Educational requirements : High School

 Responsibilities

  • Interacts with customers via telephone or e-mail to assist with a variety of customer inquiries and issues. Must be able to wear telephone headset and manipulate objects such as pen keyboard and mouse.
  • Elicits and records customer information and inquiries using a computerized system.
  • Demonstrates basic knowledge of competitors. Determines and implements basic strategies/techniques to effectively counter competitive offers and educate customers on product comparisons.
  • Recognizes conveys promotes and sells products and service value. Remains up-to-date on products and services to ensure customer satisfaction and to maximize sales opportunities (e.g. marketing matrix new product information).
  • Articulates our competitive advantage. Maintains excellent oral and written communication skills with demonstrated ability to articulate relevant information and directions in an organized and concise manner.
  • Promotes and recommends Comcast products and services based on a logical relationship to the customer’s needs and interests. Enters and confirms sales when appropriate. Demonstrates increased proficiency with customer interactions.
  • Supports other lines of business as call volume dictates.
  • Consistently demonstrates ability to meet higher performance expectations (increased KPI/MPS). Achieves overall performance goals of the organization.
  • Regular consistent and punctual attendance. Must be able to work nights and weekends variable schedule(s) and overtime as necessary.
  • Attends training as required. Regular consistent and punctual attendance. Must be able to work nights and weekends variable schedule(s) and overtime as necessary.
  • Other duties and responsibilities as assigned.

Skills

  • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Own the customer experience – think and act in ways that put our customers first give them seamless digital options at every touchpoint and make them promoters of our products and services.
  • Know your stuff – be enthusiastic learners users and advocates of our game-changing technology products and services especially our digital tools and experiences.
  • Win as a team – make big things happen by working together and being open to new ideas.
  • Be an active part of the Net Promoter System – a way of working that brings more employee and customer feedback into the company – by joining huddles making call backs and helping us elevate opportunities to do better for our customers.
  • Drive results and growth.
  • Respect and promote inclusion & diversity.
  • Do what’s right for each other our customers investors and our communities.

Click Here : Apply Now