City of Houston Jobs for Customer Service Texas Apply Now 2022 Limited Opening

By | April 13, 2022

Job Responsibilities : Senior Customer Service Clerk

Salary : $2,461 – $3,549 a month

Company : City of Houston, TX

Location : Texas

Educational requirements : High School


  • Interact with customers at the customer service desk to find basic information and library materials;
  • Gather necessary information to resolve routine customer requests and respond to basic information inquiries;
  • Retrieve library materials for customers and sort books publications and other items and return to shelves or other designated storage areas;
  • Provide programming in the library for all ages including workforce development computer classes ESOL classes and book clubs;
  • Facilitate the use of the public computers and troubleshooting technology-related issues;
  • Assist customers regarding library services policies procedures resources basic technology and computer usage;
  • Assist with passport service as needed;
  • Assist and participate in special projects


  • Proficient computer skills and working knowledge of Microsoft Office;
  • Experience working with children and families
  • Experience working with people of diverse backgrounds
  • Ability to communicate effectively orally and in writing
  • Strong interpersonal skills and the ability to collaborate with others
  • To better serve our diverse communities fluency in a foreign language is highly preferred.

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