Job Responsibilities : Customer Service Clerk (Part Time)
Salary : $2,400 – $2,600 a month
Company : City of Houston, TX
Location : Texas US
Educational requirements : High School
Responsibilities
- Interacting with customers at the customer service desk and via curbside services to find basic information and library materials;
- Assisting customers regarding library services policies procedures resources basic technology and computer usage;
- Facilitating the use of the public computers and laptops and troubleshooting technology-related issues;
- Retrieving library materials for customers and shelving returned materials;
- Sorting books publications and other items according to established procedures and returning items to shelves files or other designated storage areas;
- Assisting with library programming for all ages;
- Collecting fines and fees using computer-based software; and
- Working at least one evening a week and every Saturday in Neighborhood Libraries and every Saturday and Sunday at Central Library during open hours of operation.
Requirements
- Proficient computer skills and working knowledge of Microsoft Office;
- Experience working with people of diverse backgrounds;
- Ability to communicate effectively orally and in writing;
- Strong interpersonal skills and the ability to collaborate with others;
- Experience working with children and families; and
- To better serve our diverse communities fluency in a foreign language is highly preferred.
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