Job Responsibilities : Calgary Police Service – Ticket Processing Administrator
Salary : $25.79–$34.46 an hour
Company : City of Calgary
Location : Calgary, AB CA
Educational requirements : High School
If you are committed to public service enjoy collaborating with others share our values and have a desire to learn and grow join The City of Calgary . City employees deliver the services run the programs and operate the facilities which make a difference in our community. We support work-life balance promote physical and psychological safety and offer competitive wages pensions and benefits . Together we make Calgary a great place to make a living a great place to make a life.
The City is committed to fostering a respectful inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity diversity inclusion anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process upon request.
As the Ticket Processing Administrator you will perform a wide variety of responsibilities in response to business demands supporting Field Data Team. Primary duties include:
Process street issued and photo enforcement (including mandatory court part 2) violation tickets by data entering information into a Windows based application.
Process cancelled street issued and photo enforcement violation tickets.
Sort incoming mail and complete quality assurance checks on entered violation tickets (both street and photo enforcement).
Provide customer service via telephone front counter or email to the general public and members of Calgary Police Service.
A High School Diploma or Equivalency (i.e. G.E.D.).
A minimum of 1-year experience in data entry/office focused on alphanumeric data entry.
A minimum of 6 months of relevant customer service experience.
Applicants must be able to demonstrate a minimum data entry speed of 5000 keystrokes per hour.
Experience using Microsoft Office (Outlook Excel and Word).
Previous experience with database systems such as JOIN (Justice Online Information Network) MOVES (Alberta Motor Vehicles System) or Windows-based programs will be considered assets.
You demonstrate the ability to achieve results and make the best use of time and resources. You are a good communicator with effective relationship building skills that contribute to team building and teamwork. You have excellent customer service skills and the ability to remain calm in stressful situations.
An enhanced security clearance will be conducted.
Applicants will be tested for appropriate skills.
Successful applicants must provide proof of qualifications.
Union: CUPE Local 38
Business Unit: Calgary Police Service
Position Type: 2 Temporary (Up to 6 months)
Location: 5111 – 47 Street N.E.
Compensation: Pay Grade 4 $25.79 – $34.46 per hour
Days of Work: This position works a 5 day
work week with 1 day off in a 3 week cycle.
Hours of work: Standard 35 hour work week
Apply By: July 8 2022.
Job ID #: 305863