Job Responsibilities : Resource Planning Advisor – Work from Home – Accredo
Salary : $70,900 – $118,100 a year
Company : Cigna – Hartford, CT 06152•Remote
Location : Remote US
Educational requirements : High School
Creates and socializes forecasting and budget models on a regular basis. This includes building and explaining bridges and walk-forwards from one forecast scenario to another
Explains the variance between actual and budget or forecast to senior leadership monthly. Explanations should lead to discussion of actionable changes to bring performance back to our financial commitments.
Identifies variances to service level metrics such as ASA and queue levels and collaborates to ensure metrics are attained.
In depth analysis of forecast assumptions versus actual performance to determine root cause change in predicted weekly daily or interval call volume. This can involve reviewing metrics in areas such as Call Center and PAC.
Present forecasting metrics including interval level forecast requirements staffing and over/under to the Resource Management Team and Operations via meetings and email as requested.
Additional duties as assigned.
High school diploma or GED is required
Bachelor’s degree in a technical field such as Finance Accounting Economics Engineering IT or statistics is required
Minimum 3 years’ experience in technical areas such as labor planning financial analysis cost analysis strategic planning process engineering or accounting is required.
Workforce planning analysis in an operational environment is preferred
Knowledge of Accredo operations and systems is preferred
Ability to work independently under tight deadlines required
Strong analytical and technical skills is required
Advanced proficiency in Excel (v-lookups pivot tables macros) and Powerpoint is required
Advanced communication and presentation skills is required
Proven ability to perform in-depth data analysis and present insights in a clear manner is required.
Ability to adapt in a dynamic work environment learn quickly solve problems and make decisions with minimal supervision is required.
Background in Statistical analysis (linear regression) is preferred
Ability to prioritize and meet timelines and deadlines
Advanced problem solving skills and the ability to work collaboratively with other departments to resolve complex issues with innovative solutions.
Minimal travel expectations
This position can be performed in a virtual or office environment.
If you will be working at home occasionally or permanently the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position we anticipate offering an annual salary of 70900 – 118100 USD / yearly depending on relevant factors including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
We want you to be healthy balanced and feel secure. That’s why you’ll enjoy a comprehensive range of benefits with a focus on supporting your whole health. Starting on day one of your employment you’ll be offered several health-related benefits including medical vision dental and well-being and behavioral health programs. We also offer 401(k) with company match company paid life insurance tuition reimbursement a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs visit Life at Cigna .
Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health well-being and peace of mind of those we serve. Together with colleagues around the world we aspire to transform health services making them more affordable and accessible to millions. Through our unmatched expertise bold action fresh ideas and an unwavering commitment to patient-centered care we are a force of health services innovation. When you work with us or one of our subsidiaries you’ll enjoy meaningful career experiences that enrich people’s lives. What difference will you make?
Qualified applicants will be considered without regard to race color age disability sex childbirth (including pregnancy) or related medical conditions including but not limited to lactation sexual orientation gender identity or expression veteran or military status religion national origin ancestry marital or familial status genetic information status with regard to public assistance citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.
Cigna has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama Alaska Arizona Arkansas Delaware Florida Georgia Hawaii Idaho Iowa Kansas Maryland Massachusetts Michigan Nebraska Ohio Pennsylvania Texas Utah Vermont and Washington State.
Click Here : Apply Now