Cigna Work from Home Jobs

The Resource Planning Advisor provides expert content and professional leadership on complex pharmacy assignments and projects. The successful candidate will conduct quantitative analysis and predictive modeling using statistical analysis as needed. This position will provide recommendations to improve service and productivity. The candidate will maintain the short range forecast for the Front End pharmacy create and update scorecards and dashboards to management on workload productivity shrink and workforce. You will be expected to exercise considerable creativity foresight and judgement in conceiving planning and delivering initiatives. You will use your deep professional knowledge and acumen to advise functional business leaders. You will also work on broader projects which require understanding of the wider business. The resource planning advisor is recognized as the subject matter expert. This position will mentor less experienced Resource Planning Lead Analysts.

Essential Functions

Creates and socializes forecasting and budget models on a regular basis. This includes building and explaining bridges and walk-forwards from one forecast scenario to another

Explains the variance between actual and budget or forecast to senior leadership monthly. Explanations should lead to discussion of actionable changes to bring performance back to our financial commitments.

Identifies variances to service level metrics such as ASA and queue levels and collaborates to ensure metrics are attained.

In depth analysis of forecast assumptions versus actual performance to determine root cause change in predicted weekly daily or interval call volume. This can involve reviewing metrics in areas such as Call Center and PAC.

Present forecasting metrics including interval level forecast requirements staffing and over/under to the Resource Management Team and Operations via meetings and email as requested.

Additional duties as assigned.

Qualifications

High school diploma or GED is required

Bachelor’s degree in a technical field such as Finance Accounting Economics Engineering IT or statistics is required

MBA preferred

Minimum 3 years’ experience in technical areas such as labor planning financial analysis cost analysis strategic planning process engineering or accounting is required.

Workforce planning analysis in an operational environment is preferred

Knowledge of Accredo operations and systems is preferred

Ability to work independently under tight deadlines required

Strong analytical and technical skills is required

Advanced proficiency in Excel (v-lookups pivot tables macros) and Powerpoint is required

Advanced communication and presentation skills is required

Proven ability to perform in-depth data analysis and present insights in a clear manner is required.

Ability to adapt in a dynamic work environment learn quickly solve problems and make decisions with minimal supervision is required.

Background in Statistical analysis (linear regression) is preferred

Ability to prioritize and meet timelines and deadlines

Advanced problem solving skills and the ability to work collaboratively with other departments to resolve complex issues with innovative solutions.

Minimal travel expectations

This position can be performed in a virtual or office environment.

If you will be working at home occasionally or permanently the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position we anticipate offering an annual salary of 70900 – 118100 USD / yearly depending on relevant factors including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy balanced and feel secure. That’s why you’ll enjoy a comprehensive range of benefits with a focus on supporting your whole health. Starting on day one of your employment you’ll be offered several health-related benefits including medical vision dental and well-being and behavioral health programs. We also offer 401(k) with company match company paid life insurance tuition reimbursement a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs visit Life at Cigna .

About Cigna

Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health well-being and peace of mind of those we serve. Together with colleagues around the world we aspire to transform health services making them more affordable and accessible to millions. Through our unmatched expertise bold action fresh ideas and an unwavering commitment to patient-centered care we are a force of health services innovation. When you work with us or one of our subsidiaries you’ll enjoy meaningful career experiences that enrich people’s lives. What difference will you make?

Qualified applicants will be considered without regard to race color age disability sex childbirth (including pregnancy) or related medical conditions including but not limited to lactation sexual orientation gender identity or expression veteran or military status religion national origin ancestry marital or familial status genetic information status with regard to public assistance citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

Cigna has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama Alaska Arizona Arkansas Delaware Florida Georgia Hawaii Idaho Iowa Kansas Maryland Massachusetts Michigan Nebraska Ohio Pennsylvania Texas Utah Vermont and Washington State.